ReefNewby82 Posted February 6, 2019 Report Share Posted February 6, 2019 having paypal would definitely speed things up. it renews the account once an online payment comes thru. Quote Link to comment Share on other sites More sharing options...
amartin311 Posted February 12, 2019 Report Share Posted February 12, 2019 Not able to renew, same issue as above. Quote Link to comment Share on other sites More sharing options...
SilentNight1793 Posted February 12, 2019 Author Report Share Posted February 12, 2019 @amartin311 please check your emyol and let me know if you have any other issues. Quote Link to comment Share on other sites More sharing options...
wordspredder Posted February 13, 2019 Report Share Posted February 13, 2019 I renewed last year but it says expired 2016. I paid at the frag swap. Also never got a membership card. So no premium aquatics discount😒 Quote Link to comment Share on other sites More sharing options...
SilentNight1793 Posted February 13, 2019 Author Report Share Posted February 13, 2019 6 minutes ago, wordspredder said: I renewed last year but it says expired 2016. I paid at the frag swap. Also never got a membership card. So no premium aquatics discount😒 I checked your account, and everything on the back end looks good. There was an old invoice that had expired. Quote Link to comment Share on other sites More sharing options...
wordspredder Posted February 13, 2019 Report Share Posted February 13, 2019 Thank you Quote Link to comment Share on other sites More sharing options...
KnighthawKz Posted February 21, 2019 Report Share Posted February 21, 2019 Got same problem with renew. Said I could not add to cart. Need help Quote Link to comment Share on other sites More sharing options...
SilentNight1793 Posted February 21, 2019 Author Report Share Posted February 21, 2019 @KnighthawKz please check your email and let me know if you have any other issues Quote Link to comment Share on other sites More sharing options...
bishop40k Posted February 24, 2019 Report Share Posted February 24, 2019 I paid to renew via the email yesterday and then got hit with the auto-renew today. Quote Link to comment Share on other sites More sharing options...
SilentNight1793 Posted February 24, 2019 Author Report Share Posted February 24, 2019 @bishop40k I am looking into this now. I will PM you once I look at it Quote Link to comment Share on other sites More sharing options...
bishop40k Posted February 25, 2019 Report Share Posted February 25, 2019 17 hours ago, SilentNight1793 said: @bishop40k I am looking into this now. I will PM you once I look at it Thanks for the help Quote Link to comment Share on other sites More sharing options...
hawaiifavo Posted March 1, 2019 Report Share Posted March 1, 2019 (edited) I have been trying to get into the buy/sell livestock forum but it says that I do not have access. When I go "Orders" it shows that I purchased an annual membership on May 6th 2018 so I should be good for 12 months (May 2019). However when I go to "Manage Purchases" the last order shows an expiration of May 16 2018 so I'm really confused as to what is going on. I sent an email via the contact US page last week I think but never heard anything back. Just wondering what I need to do to renew my membership if its expired. Edited March 1, 2019 by hawaiifavo more info Quote Link to comment Share on other sites More sharing options...
SilentNight1793 Posted March 1, 2019 Author Report Share Posted March 1, 2019 49 minutes ago, hawaiifavo said: I have been trying to get into the buy/sell livestock forum but it says that I do not have access. When I go "Orders" it shows that I purchased an annual membership on May 6th 2018 so I should be good for 12 months (May 2019). However when I go to "Manage Purchases" the last order shows an expiration of May 16 2018 so I'm really confused as to what is going on. I sent an email via the contact US page last week I think but never heard anything back. Just wondering what I need to do to renew my membership if its expired. The order showing for May 6th was the renewal invoice that was automatically generated. I reissued it. You should be able to renew. Let me knownif you have any other issues. Quote Link to comment Share on other sites More sharing options...
PaulS.46122 Posted March 19, 2019 Report Share Posted March 19, 2019 I received an email stating my membership had been renewed on Sunday. I'm not able to access some of the member forums. Thoughts? Quote Link to comment Share on other sites More sharing options...
SilentNight1793 Posted March 19, 2019 Author Report Share Posted March 19, 2019 1 hour ago, PaulS.46122 said: I received an email stating my membership had been renewed on Sunday. I'm not able to access some of the member forums. Thoughts? Sent you a message Quote Link to comment Share on other sites More sharing options...
Budman Posted March 19, 2019 Report Share Posted March 19, 2019 it shows my membership auto renew on the 12th. but cant access buy and sell Quote Link to comment Share on other sites More sharing options...
mcooprid Posted March 21, 2019 Report Share Posted March 21, 2019 I am having a similar issue. I signed up as a new member at the frag swap but have had this account since 2015. I can not access the buy/sell pages even though I have my membership and used the information for this account. What do I need to do? Quote Link to comment Share on other sites More sharing options...
ReefNewby82 Posted March 21, 2019 Report Share Posted March 21, 2019 Hey! Thanks for renewing. Give the staff a few days to get the stack of invoices processed. This is a manual process that takes 5 minutes per invoice with over 100 renewal and new member invoices. We hope to see you at the new member meeting in April! Quote Link to comment Share on other sites More sharing options...
Shahzad1676 Posted March 29, 2019 Report Share Posted March 29, 2019 Have problems renewing membership. Thanks Shahzad Quote Link to comment Share on other sites More sharing options...
SilentNight1793 Posted March 31, 2019 Author Report Share Posted March 31, 2019 On 3/29/2019 at 5:24 PM, Shahzad1676 said: Have problems renewing membership. Thanks Shahzad Pm sent Quote Link to comment Share on other sites More sharing options...
Shahzad1676 Posted April 5, 2019 Report Share Posted April 5, 2019 Paid for renewal of membership, but still can’t access the buy/sell forums? I don’t know what’s going on. Quote Link to comment Share on other sites More sharing options...
tanknovice Posted April 6, 2019 Report Share Posted April 6, 2019 Did you get Kyle's message Quote Link to comment Share on other sites More sharing options...
indymatt Posted January 5, 2020 Report Share Posted January 5, 2020 I would like to renew but I have an expired order in my cart. In the past it auto renewed but i guess that stopped. Quote Link to comment Share on other sites More sharing options...
SilentNight1793 Posted January 6, 2020 Author Report Share Posted January 6, 2020 @indymatt I reissued the old invoice that had shown expired. Please check your email and let me know if you have any other issues. Quote Link to comment Share on other sites More sharing options...
indymatt Posted January 6, 2020 Report Share Posted January 6, 2020 All good now. Thanks! Quote Link to comment Share on other sites More sharing options...
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